- Delivery + Installation
Delivery + Installation
Our seasoned team of installers work closely with Henriksen/Butler project managers to ensure that your product is set up the way you need it, when you want it.
Henriksen/Butler Services manages delivery and installation projects for Henriksen/Butler. We place high priority on product and installation training. Our installers receive ongoing field training in layout, print reading, final walkthrough and punch list inspection. This translates into more timely and efficient furniture installation. Our seasoned installation teams help to guarantee that every project undertaken by Henriksen/Butler and Henriksen/Butler Services results in a satisfied customer.
• Field verification and installation drawings
• Storage prior to installation (small orders)
• Order entry, confirmation and tracking
• Delivery to the site
• Weekly project status reports
• Receipt of goods
• Surface and interiors wipe down
• Inspection of goods at delivery
• Post installation clean-up
• Freight claims
• Punchlist follow through
• Repairs/replacements as necessary
• Ongoing service and support
With the Last Mile, H/B delivers more efficient installations. Herman Miller’s Performance System is fully integrated with Henriksen/Butler, from production planning and manufacturing to final installation. Our innovative process leads to shorter lead times, timely deliveries and happier customers. Installation planning starts before an order is even placed, with installation foremen and project managers working directly alongside designers. Just-In-Time delivery breaks the order into daily shipments containing only the precise products to be installed that same day, freeing up critical space in receiving areas and in the installation zone. In fact, we can even tell you the first morning of installation the exact time the project will be finished.
Watch this video to learn more about how The Last Mile can benefit your project.
Warehousing + Storage
With 45,000 ft2 of warehouse space throughout all of our locations, H/B Services is able to receive and inspect product before it is installed in your office. Besides storing furniture and producing a product
inventory, we also process damage reports and replacement items, de-trash the shipments and provide product refurbishment and cleaning services in our warehouse.